2004 Top 10 Technologies announced--7 are new to list.

• Position: Technology

The AICPA has announced its roster of the Top 10 Technologies for 2004 that are expected to wield a powerful influence over business in the coming year. And the 2004 list breaks two records in the 14-year history of the Top 10 Technologies list: fully seven items are debuting as AICPA Top Technologies and the 2004 survey saw the greatest number of participants (263).

Of the return appearances from the 2003 list, Information Security once again captured the top spot. An organization's ability to protect its information systems from internal and external threats remains the number one technology-related priority.

Spam Technology, a new issue, came in at number two, not surprising in light of the ongoing debate about the need to protect consumers from the cyberspace equivalent of junk mail. Ironically, Privacy--number 10 in the 2003 ranking--has disappeared from the list.

Some of the older issues, however, are still relevant, though there has been a shift in their importance. Wireless Technologies and Disaster Recovery Planning make repeat showings, but have swapped their 2003 positions. Wireless Technologies is now at number five, and Disaster Recovery Planning moved down a notch to number six.

The following is the complete 2004 Top 10 Technologies roster (those marked with an asterisk are new to the list):

1. Information Security. The hardware, software, processes and procedures in place to protect an organization's systems. It includes firewalls, anti-virus, password management, patches and locked facilities, among others.

2. Spam Technology *. The use of technology to reduce or eliminate unwanted e-mail. Technologies range from confirmation of the sender via ISP lookup to methods where the recipient accepts e-mail only from specific senders.

3. Digital Optimization *. Also known as "The Paperless Office." The process of capturing and managing documents electronically (i.e., PDF and other formats).

4. Database and Application Integration *. The ability to update one field and have it automatically synchronize between multiple databases. An example would be the transfer of data between disparate systems.

5. Wireless Technologies. The transfer of voice or data from one machine to another via the airwaves without physical connectivity.

6. Disaster Recovery. The development, monitoring and updating of the process by which organizations plan for continuity of their business in the event of a loss of business information resources due to theft, weather...