Managing the Personal Side of Crisis

Publication year2002
Pages27
31 Colo.Law. 27
Colorado Lawyer
2002.

2002, January, Pg. 27. Managing the Personal Side of Crisis




27


Vol. 31, No. 1, Pg. 27
The Colorado Lawyer
January 2002
Vol. 31, No. 1 [Page 27]

Features

Managing the Personal Side of Crisis
by Leslie Hilton

In the past few months, every lawyer in Colorado, as a citizen of the United States, has been affected in some way by the national crisis of September 11, 2001. Lawyers who typically deal with client crises in their professional practices are now dealing with a new level of crisis as a result of national events and must focus even more intently on personal crisis and stress management. Without such a focus, lawyers are at risk of suffering one or more of the consequences of crisis-induced stress: physical and mental health problems, staff problems, family issues, practice errors and impairment, addiction, and financial loss. There are proven ways for lawyers to maintain physical and mental health and to avoid consequences of unmanaged stress in times of crisis

This article touches briefly on some of these issues emphasizing the nature of crisis, the emotional consequences and stress caused by crisis, basic personal techniques for stress management in times of crisis, and resources for assistance. This article, however, does not attempt to address more severe personal effects of crisis. Lawyers experiencing serious problems should seek additional help some resources are listed below.

Crisis and Crisis Damage

"Crisis" has been defined as "a condition or period of instability, difficulty," and as "a turning point for better or worse." That recent national events have created a period of instability throughout the United States and the world community seems obvious. The other perspective on crisis, that of "a turning point for better or worse," denotes that, by its nature, a crisis creates such disruption that there is a period in time in which "all bets are off," leaving open the possibility that things can become either better or worse. In fact, the Chinese character for "crisis" is formed by the combination of the characters for "danger" and "opportunity."

On a personal level, a crisis often creates a situation in which things can change for better or for worse. This fact alone contributes to a higher level of stress in times of crisis - life as we know it has changed, and not knowing what will happen as a result is cause for increased levels of stress. While no individual can control the outcome of a crisis completely, everyone has control over their response to crisis by the choices they make. By being aware of primary and secondary levels of damage, discussed below, lawyers can be empowered to manage their own responses more effectively and create a greater possibility of opportunity.

Experts point out that crisis causes both primary and secondary damage. Primary damage is the direct, causal effect of the crisis event, such as death or property damage from plane crashes...

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