14.10 Complications of Dual Agency

• Jurisdiction: Arizona

14.10 Complications of Dual Agency. The insurance producer’s relationships with both the insured and insurance company encompass duties of loyalty and disclosure, and thus may create a conflict and potential for liability of the producer to both the insurer and the insured in a situation where producer is representing both parties.¹⁵² To the extent a conflict arises in discharging those duties, the insurance producer must disclose the existence of the conflict to both the insured and the insurer.¹⁵³ If the...