Vol. 15 No. 4, July 2013

Index

• Client-driven revenue growth: tips for driving performance and revenue.
• It's a sticky situation ...
• What do law firm leaders expect?
• Alternative fee arrangements are here to stay.
• Future law.
• FYI: FTC targets .COM.
• Managing partners showing some swagger: 13-point increase in the MPCI.
• Mobile and tablet traffic to law firm websites trending up.
• Kimberly Alford Rice and Matt Smyers.
• Latham & Watkins.
• Members.
• Miller & Chevalier.
• Blink: The Power of Thinking Without Thinking.
• How to Work a Room, Revised Edition: Your Essential Guide to Savvy Socializing.
• Instapaper.
• Make your firm Pinteresting.
• Prezi.
• Trello.
• Did you know ...
• Budgeting & forecasting: a case study.
• Client conversations: how to strengthen relationships and gain new business.
• What's working and failing: sales and service pros tell all.
• Clients come first for APSMA Hong Kong: building stronger and more enduring client relationships was the theme of APSMA Hong Kong's inaugural conference.
• Insights from the Hall of Fame: Kim Perret, CMO.
• The question.