Vol. 132 No. 1, January 2021
- Hall of Shame Unmasks Winners for 2020: $80-billion pandemic of insurance fraud.
- Big 'I' Leaders Among Top D.C. Lobbyists.
- MSO Announces Partnership with Optima Siu.
- PIANY CIC and CISR Programs Online.
- The Oft Unheard Skill: Listening: Seven Simple Ways to Turn Up the Volume on Leadership and Client Service.
- INSURANCE ADVOCATE.
- THE POST COVID CONSUMER: Buyers Unmask New Plans To Shave Costs And Shred Cares.
- A Fable of Fraud: ZIFL publishes this Story at Holiday Time Every Year. I Hope You like it Again.