Vol. 24 No. 2, April 2008
Index
- Managing technology for government.
- 'Citizens' Guide' highlights financial report information in accessible format.
- GAO study looks at No Child Left Behind.
- States tackle RFID legislation.
- Local law enforcement works with online service to provide crime updates.
- States' incarceration costs skyrocket.
- Joint FCC, USDA project encourages rural broadband.
- The potholes of performance management technology: a new road and its obstacles.
- Business process management: a new way to conduct operations.
- Public-sector knowledge management: putting the pieces together.
- OakVideo: efficiency and cost savings through cooperation.
- Popular reporting: North Vancouver's efforts to re-engage the public.
- Measuring what matters: the City of Westminster, Colorado, takes a comprehensive approach to performance measurement.
- Making a commitment to performance measurement: Salisbury city officials chose to include performance measurement as an established component of operations, allowing staff to be more accountable for effectiveness and efficiency.
- Confronting performance problems with clarity: how can you confront performance problems without alienating the people whose behavior you want to change?
- Looking backward to move forward: the best way to avoid future problems is to review the results of past projects and put the lessons learned into practice.
- President's budget proposal and other news from the nation's capitol.
- GASB exposure draft on fund balance.
- Myth busting: seeking improvement through a new perspective.
- Calendar.
- Innovation: beyond the 'big bang'.