-
Customer Interaction Solutions
- Publisher:
- Technology Marketing Corporation
- Publication date:
- 2009-05-20
- ISBN:
- 1533-3078
- Copyright:
- COPYRIGHT TV Trade Media, Inc.<br/>COPYRIGHT GALE, Cengage Learning. All rights reserved.
Issue Number
- Vol. 30 Nbr. 13, July 2012
- Vol. 30 Nbr. 12, June 2012
- Vol. 30 Nbr. 11, May 2012
- Vol. 30 Nbr. 10, April 2012
- Vol. 30 Nbr. 8, January 2012
- Vol. 30 Nbr. 7, December 2011
- Vol. 30 Nbr. 6, November 2011
- Vol. 30 Nbr. 5, October 2011
- Vol. 30 Nbr. 4, September 2011
- Vol. 30 Nbr. 2, July 2011
- Vol. 30 Nbr. 1, June 2011
- Vol. 29 Nbr. 12, May 2011
- Vol. 29 Nbr. 11, April - April 2011
- Vol. 29 Nbr. 10, March - March 2011
- Vol. 29 Nbr. 9, February 2011
- Vol. 29 Nbr. 8, January 2011
- Vol. 29 Nbr. 7, December 2010
- Vol. 29 Nbr. 6, November 2010
- Vol. 29 Nbr. 5, October 2010
- Vol. 29 Nbr. 4, September 2010
Latest documents
- Oracle president Hurd says new customer experience revolution is coming.
- Ask the expert: remote agents.
- CRM: yesterday, today and tomorrow.
- The history of support services: and the new requirement for collaborative workflow.
- Five call center technologies no one foresaw 30 years ago.
- CIS, TMC announce Speech Technology Excellence Award winners.
- Interactive Intelligence Group Inc.
- Voxeo.
- Hello, good people.
- In retrospect: the history and advancement of the contact center and the customer experience.
Featured documents
- Oracle president Hurd says new customer experience revolution is coming.
- CRM: yesterday, today and tomorrow.
- Alphabetical listings.
- In retrospect: the history and advancement of the contact center and the customer experience.
- The dawn of the call center industry: and a brief biography of the industry founder, Nadji Tehrani.
- Astute Solutions.
- Buyers' guide 2009.
- Virtual agents: home-based CSRs deliver new benefits to the contact center.
- Managing through disasters.
- Product/services listings.