Vol. 45 Nbr. 7, September 2013
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- Roll out the welcome mat! Consumer confidence in banks is up.
- The most popular type of mobile payment? Bill payment.
- Doing 'Great Things' with checking.
- Home improvement or repair remains the top reason for home equity lines of credit.
- I love Mondays.
- Reader's guide.
- Need a New Woof over your head?
- Showcase your outstanding work!(IDEA BANK)
- Is big data shrinking customer engagement?
- Monetizing your bank's website: three strategies for making your online presence both more helpful for users and more profitable for your bank.
- Other ways to gauge customer satisfaction: don't limit yourself strictly to direct customer surveys. You can also gather useful information indirectly through social media and regulatory agencies such as the Consumer Financial Protection Bureau (CFPB).
- Marketing on the road: rev up your engines! There is no better way to promote your bank at community festivals, parades and other events than through the use of distinctive customized vehicles.
- Cultural change: a way to spur growth: an internal culture upgrade, although seldom considered primarily for financial reasons, is an effective way to bolster both growth and profitability.
- Search results: do the rules of online advertising apply?
- ABA adds new content to free compliance training program.
- Facebook expands its social reach.