No. 42-43-1, March 2016
Index
- A life‐cycle perspective of professionalism in services
- Collaboration between service professionals during the delivery of health care: Evidence from a multiple‐case study in U.S. hospitals
- Editorial Board
- Editorial for Journal of Operations Management special issue on “Professional Service Operations Management (PSOM)”
- Editorial Review Board
- Erratum to ‘Inventory record inaccuracy: Causes and labor effects’
- Erratum to “Inventory record inaccuracy: Causes and labor effects” [J. Oper. Manag. 39–40 (2015) 63–78]
- Examining pathways to safety and financial performance in hospitals: A study of lean in professional service operations
- Examining the characteristics and managerial challenges of professional services: An empirical study of management consultancy in the travel, tourism, and hospitality sector
- Global engineering services: Shedding light on network capabilities
- Notes from the editors: Ethical guidelines at Journal of Operations Management
- Professional service supply chains⋆