News & trends.

"The FTB's primary contact center answered 420,000 calls, representing a 56 percent level of access. The average wait time this year is about eight minutes, while the average wait time last year was 18 minutes. The Tax Practitioner Hotline answered 113,000 calls, representing 74 percent of the calls offered. The Hotline's average wait time was 12 minutes."

--FTB representatives, 2017 Filing Season Update

Confidence in Tax Reform?

When asked how confident they were that a comprehensive tax reform bill would be enacted this year, tax, finance and business professionals responded:

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49.1% Doubtful 24.6% Not at all confident 16.3% Somewhat confident 2.4% Very confident --Deloitte

$ 1 Trillion

Amount of American credit card debt.

--U.S. Federal Reserve

11%

Amount of job growth in the accounting profession forecast for 2014-24.

--Bureau of Labor Statistics

36%

...