Making Your Performance Management System Work

Practicing CPA, TheVol. 31 Nbr. 5, June 2007

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Summary


A recent survey done by OnPoint Consulting involving 115 HR professionals and 441 line managers found that more than half of the respondents have a negative view of their companies' performance management systems. Sixty percent of study participants report that their performance management systems have been changed in at least one way in the past three years. Such adjustments, however, are apt to be ineffective. Suggestions are: 1. Resist the temptation to keep tinkering with the evaluation process. 2. Ensure that your performance management system has the six critical factors that impart fairness, accuracy, and value to the business. 3. Train managers in all four elements of performance management: goal setting, coaching, development planning, and performance evaluation. 4. Hold periodic review meetings with employees.

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Extract


Making Your Performance Management System Work

When you look at your to-do list, do you feel overwhelmed? For some managers, however, the long daunting list may be a welcome sight at times, especially when the list includes the task of completing performance evaluations of direct reports. If other important issues require attention, perhaps performance evaluations can be postponed further, or if not, they can be completed by filling in a sentence or ...

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