You choose, you win: 'Choice paradox' debunked.
Author | Suderman, Peter |
Position | Citings - Brief article |
IT'S BETTER for consumers to have more choices. That's the conclusion reached by the psychologists Benjamin Scheibehenne, Rainer Greifeneder, and Peter M. Todd in a new review of studies on consumer choice for the Journal of consumer Research. Their paper rebuts the idea, popularized by Swarthmore College psychologist Barry Schwartz in his 2004 book The Paradox of Choice, that too many choices overwhelm people, fostering anxiety and dissatisfaction.
Although previous experiments showed that "choice overload" exists, it doesn't seem to be common. The authors reviewed 50 experiments involving more than 5,000...
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