Call Centers Provide Steady Employment Source for State
State Journal, The › September 04, 2009
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Summary
The Development Office wants to attract business service centers in medical billing and incoming customer service calls that provide higher per capita wages and benefit packages for workers, even though lower-payscale telemarketing firms are prevalent in the market.
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Extract
Call Centers Provide Steady Employment Source for State
IBM recently "insourced" its two newest global service delivery centers after years of outsourcing jobs to India and other countries.
The company - which recentl...See the full content of this document
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