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KM World
COPYRIGHT TV Trade Media, Inc.
COPYRIGHT GALE, Cengage Learning. All rights reserved.
COPYRIGHT ProQuest. All rights reserved
from March 2004
Last Number: October 2010
ISSN 1099-8284
[Content not included in vLex Global Academic]
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Year 2008
Knowledge Worker: Do You Relate?
The term knowledge worker itself is an overlay definition. Many knowledge workers are office workers. Some, but not all, are managers or white-collar workers. Some, but not all, are professionals, such as doctors or lawyers. The media seems loathe to use the term. A search on the phrase "knowledge worker" in The New York Times since 1981 produced 16 results. The author spends the majority of his time trying to understand the problems organizations are having in managing knowledge work and kno...
Google (google.com), according to Credit Suisse's analyst Heath B. Terry, is a company with an advertising operating system, as reported in the firm's Nov 20, 2007 report, "Building Advertising's Operating System." With Nielsen (nielsen.com) NetRatings and Web pundits pegging Google's share of the Web search market at 50% or more, most people perceive Google as a Web search engine. For now, Google's probe is for general Web users. But integrating the new service into Google enterprise applica...
Itil 3: Executive Validation for Km
Information technology (IT) is the nervous system of every enterprise. Supporting IT has matured from costly annoyance to major strategic component of corporate governance. There are objectively "right" and "wrong" ways to run IT. The broadly accepted right ways are called best practices. For the last 17 years, the gold standard for best practice in IT service management has been a framework developed under the sponsorship of the Office of Government Commerce, an arm of the British government...
Without doubt, 2007 was an important transitional year for enterprise content management (ECM). The upper end of the industry saw a wave of consolidation. Of all the vendors, though, EMC Documentum went through the most turmoil in 2007, with the loss of its charismatic leader Dave DeWalt and a swath of senior managers prior to the launch of its latest platform version, called "D6." Open source options started to flourish in 2007 and will undoubtedly become more prominent in 2008. Indeed, the ...
Km for Legal Apps: Time Is Money
Law offices handle most of their documents electronically, but a substantial minority of their work arrives in paper form, and getting it to the intended recipient can create a bottleneck in the workflow. In a knowledge-intensive business such as the legal profession, a great deal of information is captured and stored, but finding information when it's needed is often difficult. Usually the attorneys are not searching for a particular document, but for information on a specific topic. Better ...
Bpm Takes On the Tough Challenges
Business process management (BPM) has been one of the most successful types of enterprise applications. Rather than becoming shelfware, it tends to proliferate throughout an organization once its capabilities are demonstrated. Many applications have been implemented that automate routine processes previously handled manually. However BPM has also shown that it can rise to the occasion to address complex and challenging situations. In addition, a process for routing contracts through review an...
Retailers are incorporating knowledge management into their processes to gain advantage over their competitors, enabling executives and lower level managers to quickly run reports on sales and other performance measures, to handle inventory better and to gain a clearer understanding of their products. For example, Ace Hardware is in the process of integrating WebFOCUS, a business intelligence application from Information Builders into its systems. The technology enables employees, suppliers a...
News
Universal Access to Every Book
Search Solution Aids Wethersfield Police
Accelerating the Drug Discovery Process
To manage education enterprisewide, China-based Internet and telecom value-added service provider Tencent is deploying software from SumTotal Systems. Tencent has purchased SumTotal's TotalLMS, which tracks learning via the Internet, and SumTotal's ToolBook, a solution for developing software simulations and e-learning content. Tencent, which hosts an instant messaging service with more than 270 million Chinese users, wants to transform its e-learning system, Q-Learning, into a comprehensive ...
Industry Watch
Kazeon Enhances Information Server
Kazeon has released Version 3 of its Information Server product line. The company reports it now addresses a wide range of electronically stored information beyond the data center -- including e-mail, laptops and desktops -- and extends support for data centers and remote offices with federation capabilities. Kazeon's Information Server is now available in two new versions: Data Center Edition and Server Remote Office Edition. Also new is the Kazeon Information Center, which supports federate...
Exalead Upgrades Search Offering
Opinion
Microsoft's offer to acquire Fast Search & Transfer (FAST) will be subject to customary terms and conditions, including receipt of acceptances representing more than 90% of FAST shares and voting power on a fully diluted basis, and receipt of all necessary regulatory approvals on terms acceptable to Microsoft. With FAST as a high-end product, Microsoft can cover the market. FAST brings with it some very nice technologies and products that will fit well with both SharePoint and Microsoft's...
The Commoditization of Knowledge
With the Internet ubiquitous within particular domains -- in your house if you have WiFi, at work, on campus, perhaps soon in your city or town -- people get used to the idea that they can look up facts at any time. When access to facts is so easy, it becomes inefficient to store them internally. The commoditization of knowledge makes knowledge available when people need it most. It therefore is making them smarter not only because people can add to their static supply of knowledge, but becau...