KM World

'What's in an Aiim?'

I sat on (and mostly listened to) an AUM conference session chaired by Tony Byrne of CMS Watch (cms watch.com) that addressed the broad issue of this "convergence" in software, whereby once-distinct software capabilities are combined in a single offering. Or, as Intelligent Enterprise's (intelligententerprise.com) Doug Henschen puts it, a move to a kind of "uber server" that can handle virtually all business tasks.

Km Tackles Tough E-Gov Challenges

After an evaluation of our microenterprise program several years ago, we concluded that our funding could have much greater impact if we also invested in knowledge management," says Stacey Young, senior knowledge management advisor for microenterprise development at USAID. "By capturing the lessons we're learning and making them available to the microenterprise development industry at large, we can extend the impact of our microenterprise investments well beyond the projects we support direct...

Whatever Happened to the Page?

Photoshop and Illustrator have long been graphics professionals' tools of choice. InDesign was launched in 2002 to compete with market leader QuarkXpress (quark.com) by replacing Adobe's own less sophisticated (but more user-friendly) desktop publishing standard PageMaker. InDesign gradually won converts, especially after revising the interface to include more of PageMaker's friendliness. Two issues you do not hear enough about in KM circles are: The role of real design in knowledge and conte...

Smart Image and Video Search

Image segmentation: A major breakthrough developed by piXlogic relates to methods for automatically segmenting an image. PiXserve can do this without a priori (before the fact) knowledge of the image's contents, and in such a way that the segmentation products can correspond to what humans would consider to be "logical visual objects." Simply put, piXserve is able to identify and catalog all the separate objects in an image, thus enabling search on individual components of the image, Web sear...

Bridging the Collaboration Age Gap with Unified Communications and Web 2.0

According to an online survey, conducted in the fall by the Associated Press (ap.org) and AOL (aol.com), almost half of teens use instant messaging (IM), and almost three-fourths of teens use IM more often than e-mail, while less than a quarter of adults use IM, and almost three-fourths of adults who use IM use e-mail more often than IM. Young adults who are already or will soon be in the workplace prefer tools that can deliver immediate results with no waiting. The latest unified communicati...

All Roads Lead to Rm

"Wehave 8 million e-mails in our system," Wacenskesays, "and have had no problems with scalability." The system also has put [Morrison Foerster] in a position to respond easily to discovery requests. "Although the most frequent use of our RM system is for routine work," she continues, "identifying relevant material for protective orders or e-discovery is much easier than it was in the past." The case for records management gets more compelling every day. Perhaps the most commonly mentioned dr...

Saas in Perspective

Few trends in the software world are attracting as much attention as "software as a service" (SaaS). In this delivery model, customers typically access software applications over the Internet and pay a subscription fee that depends on the number of users. Similar to the application service provider (ASP) model, the software is hosted externally. However, ASPs generally host software that is bought and licensed by the user. Few trends in the software world are attracting as much attention as "...

Pharmaceutical Firms Discover the Therapeutic Value of Km

"Pharmaceutical translation is very specialized. It's not like a manual for a car," [Mark Wade] says. "Some clinical trials include several groups from several different countries. You have to make sure all of the general qualifications are identical. You have to make sure all of the patient release forms are correct" KM technologies are just starting to make their way into widespread use in the pharmaceutical industry, according to experts in the field. Better use of KM will help enable phar...

Beyond Capture, Way Beyond

The ability to use multiple document input devices allows organizations to standardize on a single system to process both paper and electronic documents, and respond to changes in their business environment. For example, Kofax says, an organization may find that due to an increase in document volume, it makes more sense to use a dedicated document scanner rather than an MFP for scanning. Kofax has announced the Document Exchange Server, which, the company says, is designed to facilitate the e...

Readsoft and Delta Consulting Partner

ReadSoft (readsoft.com) and Delta Consulting (go-delta.com), an organization that extends and enhances SAP solutions, have announced a solutions partnership agreement under which ReadSoft's products, such as Invoice Cockpit and Web Cycle, will be offered to Delta's...

Newsgator Offers Plug-Ins for Lotus

NewsGator (newsgator.com) has developed a new RSS reader for IBM's Lotus (lotus.com) messaging and collaboration environments.

Calendar

Solutions for insurance Nov/Dec 07

Fiorano Launches New Product

Powered by the same platform that drives Fiorano's other middleware solutions, the SMB package offers a variety of standards-based service components and data adapters required to build powerful business workflows, the company says.

Industry Watch

On-Demand E-Mail Archiving

Fortiva (fortiva.com) reports its enhanced Archiving Suite is the only software-as-a-service (SaaS) offering that meets the full spectrum of archiving, including e-mail storage management with attachment stubbing, advanced search for legal discovery and compliance with supervision and...

Unified Contact Center Pact

Under the terms of the agreement, Cisco will incorporate eGain's products for e-mail management (eGain Mail), chat (eGain Chat) and Web collaboration (eGain CoBrowse).

Emc Ecm for Sharepoint

EMC Documentum Archive Services for SharePoint software gives customers access to an enterprise infrastructure for centralized control of content that has been created and managed in SharePoint Server 2007. The other solution, Content Services for SharePoint, is a set of ASP.Net Web Parts allowing access to the Documentum Content Server through the SharePoint Server 2007 interface.

Mindtouch Introduces Nexus

Nexus integrates with a Web site's current look and feel, as well as backend systems such as account management, publishing, search and advertising. It enables a site's visitors to easily contribute content and collaborate with other visitors and site editors with a WYSIWYG editing tool. They can post text, images, video and MP3 clips.

Clearstory Unveils Oem Solution

The new offering gives providers of digital media-centric applications and workflow solutions direct access to ClearStory's digital asset management (DAM) platform for the development of powerful digital media applications,...

Saba Extends Its Offering

Saba (saba.com) has launched a new business unit focused exclusively on serving the human capital management needs of its mid-market and ondemand customers.

Opinion

Experts Who Won't Play the Wikipedia Game

We haven't quite lost the voices of non-participatory experts. So long as they're publishing in some form, we can get to them. It may mean a trip to the library, but we'll do that if we're interested enough in the topic. And then we'll share what we learned. The non-participatory experts' knowledge still radiates and ripples through the online world. And, we can only hope and assume that at some point, we will at last have those libraries online. There are plenty of academics, who will not pl...

The Future Of The Future

Breaking Free of the Technology Trap

When building the Enterprise of the Future, it's easy to get excited looking at the latest developments in technology. Without a doubt, the next-generation enterprise will be heavily dependent upon IT. But in a flat, unforgiving world, it makes sense to do it right, and to select those technologies with care. In the process of transforming your organization into an Enterprise of the Future, it is easy to get caught up in the glamour of technology. Web 2.0, the availability of virtually unlimi...