ABA Bank Marketing

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COPYRIGHT GALE, Cengage Learning. All rights reserved

from January 2001
Last Number: December 2012

Bank Marketing Assn.
ISSN 1539-7890




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Vol. 44 Nbr. 10, December 2012

Proximity to a full-service branch may be becoming less essential to consumers, survey says.

MARKETING NEWS

Announcements.

Does mobile banking hurt customer loyalty/advocacy?

MARKETING NEWS

Reader's guide.

IDEA BANK - MutualOne Bank

Growing larger or growing smaller: 'blessed are the flexible for they shall not be bent out of shape.'.

MARKETING SOLUTIONS

Add customers, grow profits: by applying an alternative cost model for checking accounts, you discover that most customers today are, in fact, profitable. Under this approach, therefore, the quickest way to increase profits is to attract more customers.

Cover story

More customers means more expense--but also higher profits.

A case study of the contribution model: Pioneer Bank, Roswell, N.M.

Case study

Public relations.

Some things to consider before embarking on your PR campaign.

Sending a consistent message.

PUBLIC RELATIONS

Hamilton Bank used a public relations campaign to help revitalize the bank brand.

Company overview

Justify marketing as an investment by measuring your success.

CUSTOMER RETENTION

Marketers and salespeople: like cats and dogs?

River City Bank: commitment to sales lifecycle ensures discipline, focus for repositioning campaign.

Listen first, talk second.

CUSTOMER SATISFACTION

ABA introduces two new information resources for member banks.

At Your Service

Events.

Conference news - Calendar

Nebraska Banker Matthew H. Williams elected chairman of ABA.

At Your Service

FeeAlert enables banks to help their ATM customers save money.

NEW PRODUCTS

Fiserv launches instant issue solution for credit and debit cards.

NEW PRODUCTS

Services directory.

Directory

Continuing education quiz.

CFMP


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